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Vulnerability Assessment

Vulnerable Persons Liaison Officer (VPLO)

Dedicated Support for Exceptional Circumstances


At Clerkwell Standards in Government, Leadership & Oversight, we understand the profound impact systemic failures can have on vulnerable individuals, particularly those who feel unheard, unseen, and unsupported in their pursuit of justice. Our Vulnerable Persons Liaison Officer (VPLO) provides tailored support in exceptional cases — where institutional failings pose a risk of severe harm or have implications for broader public safety.


Vulnerable Persons Liaison Officer Duties

The VPLO plays a critical role in safeguarding vulnerable individuals:

  1. Specialised Support: Cases involving trauma, systemic neglect, or mental health issues are managed with empathy and discretion.
  2. Advocacy and Navigation: The VPLO ensures that these individuals receive appropriate support while navigating institutional complaints​​.
  3. Minors' Rights: Ensuring that minors’ rights and welfare are prioritised in all processes.
  4. Minors' Safety: Provide additional guidance and advocacy where systemic issues may disproportionately impact children.


The VPLO role is designed to:

  1. Act as an intermediary between vulnerable individuals and institutions, ensuring their concerns are addressed with sensitivity and fairness.
  2. Highlight and challenge procedural failures, advocating for safeguards to prevent future harm.
  3. Support individuals in navigating complex complaints processes, ensuring institutional accountability.

While we are committed to supporting those facing injustice, the VPLO is deployed only in exceptional circumstances where systemic failings create an urgent need for intervention. Cases are reviewed on their potential for severe harm and the public interest implications of the issues raised.



Are you Interested in Becoming a Vulnerable Persons Liaison Officer?

We believe in the power of trained professionals to make a meaningful difference in the lives of vulnerable individuals. The role of a Vulnerable Persons Liaison Officer (VPLO) is critical in navigating complex institutional processes, advocating for fairness, and safeguarding those at risk of systemic harm. Their work is not only profoundly impactful but can also be life-saving, ensuring that those at risk are supported, protected, empowered, and given the opportunity to rebuild their lives with dignity.


As a VPLO, you will:

  1. Act as a bridge between vulnerable individuals and institutions, ensuring their voices are heard and their rights upheld.
  2. Provide informed guidance, offering impartial support and clarity in emotionally charged circumstances.
  3. Advocate for accountability, identifying procedural failures and ensuring institutions meet their obligations to safeguard individuals and uphold justice.
  4. Play a key role in systemic reform by addressing issues with far-reaching implications for public safety and trust.

Who We’re Looking For


We are seeking individuals who:

  1. Demonstrate exceptional empathy and professionalism in supporting vulnerable individuals.
  2. Are skilled in navigating institutional processes, with strong communication and organisational abilities.
  3. Have a deep understanding of safeguarding principles, procedural fairness, and human rights obligations.
  4. Are committed to maintaining impartiality while providing robust advocacy for systemic accountability.

Training and Development


Successful applicants will receive comprehensive training to ensure they are equipped to handle complex cases with professionalism and sensitivity. This includes:

  1. Legal and procedural education on institutional obligations and safeguarding practices.
  2. Trauma-informed approaches to working with vulnerable individuals.
  3. Advocacy and case management techniques to ensure fairness and thoroughness in institutional processes.

Ready to make a difference?


Becoming a VPLO is more than a role—it’s a commitment to protecting vulnerable individuals and fostering systemic change. By joining us, you will be at the forefront of efforts to ensure justice, fairness, and accountability where it matters most. For more information about the role and training opportunities please contact CSGLO via the contact page.